Privacy Policy - Ruquanbrown

1. Introduction

At ruquanbrown.com, we are committed to safeguarding your personal information and upholding your privacy rights. This Privacy Policy outlines the types of data we collect, how we use it, and your rights and choices concerning your personal information. As a user-centric platform, we adhere strictly to applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), and take a privacy-first approach in all aspects of our operations.

2. Scope of Policy and Role of Data Controller

This Privacy Policy applies to all users of ruquanbrown.com and covers the collection, use, storage, and sharing of personal data obtained through the website and any associated services. ruquanbrown.com is the data controller responsible for your personal data in accordance with applicable data protection laws. If you reside in the European Economic Area (EEA) or the United Kingdom, we act as the data controller under the GDPR.

If you have any questions or concerns about this policy or the handling of your personal data, you may contact our Data Protection Officer at [email protected].

3. Categories of Data Processed

We process the following categories of personal information:

a. Usage Data
Information automatically collected when you visit ruquanbrown.com, including your device’s IP address, browser type and version, referring URLs, time and date of access, pages visited, and session duration.

b. Account Data
Personal details you provide when creating an account or engaging with our services, such as your full name, email address, telephone number, and mailing or billing address.

c. Profile Data
Information related to your interactions with the website, including purchase history, preferences, saved settings, feedback, and behavioral information derived from your activity on the site.

d. Communication Data
Records of any communications you initiate with us, such as support queries, customer service interactions, or email correspondence.

e. Technical Data
Data relating to the device and technology you use to access ruquanbrown.com, including device identifiers, operating system, language preferences, and browser configurations.

f. Transaction Data
Information regarding purchases made on ruquanbrown.com, including transaction history, order details, payment methods, billing addresses, and delivery information.

g. Preference Data
Marketing and communication preferences, product interests, survey responses, opt-in and opt-out records for promotional materials and newsletters.

4. Legal Bases for Processing

Your personal data is processed in accordance with the following legal bases under the GDPR:

– Contractual Necessity: When processing is required to fulfill our contractual obligations or deliver services upon your request.
– Legitimate Interests: To optimize, secure, and improve ruquanbrown.com, operate our business, and protect our legal rights, provided such interests are not overridden by your data protection rights.
– Consent: When you provide explicit permission for certain data uses, including marketing communications or third-party data sharing.
– Legal Obligations: Where processing is necessary to comply with legal requirements, such as accounting or regulatory obligations.

For users in California, personal data is processed in a manner consistent with your rights under the CCPA.

5. Your Rights

You have the following rights concerning your personal data, where applicable under the GDPR and CCPA:

– Right of Access: To request access to the personal data we hold about you.
– Right to Rectification: To correct any inaccurate or incomplete information.
– Right to Erasure: To request deletion of your personal data where it is no longer necessary or legally required.
– Right to Restriction: To limit the processing of your personal data under certain conditions.
– Right to Data Portability: To receive, in a structured, commonly used and machine-readable format, your personal data or request its transfer to a third party.
– Right to Object: To object to processing carried out based on our legitimate interests or for direct marketing purposes.
– Right to Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of processing before withdrawal.
– Right to Non-Discrimination: For California residents, you will not face discriminatory treatment for exercising your data rights under the CCPA.

You can exercise these rights by contacting us at [email protected]. Verification of your identity may be required.

6. Security Measures

We implement technical and organizational safeguards to ensure the confidential, integral, and available processing of your personal data. These include:

– Encryption of data at rest and in transit
– Access controls and multi-factor authentication for internal systems
– Regular data backups and disaster recovery protocols
– Ongoing staff cybersecurity and privacy training

While no system is completely infallible, we use secure channels and best practices to maintain data integrity and prevent unauthorized access or breaches.

7. International Transfers

Your personal data may be processed in or transferred to countries outside your jurisdiction, including to the United States, where ruquanbrown.com is hosted. In such cases, we employ appropriate safeguards to ensure your data is protected, including:

– Standard Contractual Clauses approved by the European Commission
– Supplementary contractual and technical measures where needed
– Processing only in jurisdictions that offer adequate data protection as recognized by applicable legal authorities

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and regulatory requirements. Retention periods vary depending on the data type:

– Usage and Technical Data: 12 months
– Account and Profile Data: Active until account deletion or 36 months of inactivity
– Communication and Transaction Data: 6 years
– Preference and Marketing Data: Until consent is withdrawn or after 24 months of inactivity

Upon expiration of the relevant retention period, data is securely anonymized or deleted.

9. Cookie Policy

ruquanbrown.com uses cookies and similar technologies to enhance user experience and analyze website performance. The types of cookies used include:

– Essential Cookies: Required for website operation, such as navigation and session management.
– Functional Cookies: Enable enhanced functionality and user preference storage.
– Analytics Cookies: Help us understand how users interact with the website to improve usability.
– Performance Cookies: Monitor webpage load speeds, system errors, and browsing behavior.

10. Cookie Management and Compliance

In compliance with GDPR and CCPA, you have control over your cookie preferences. Non-essential cookies are only deployed with your consent. You may:

– Manage consent through an on-site cookie preference center
– Adjust browser settings to refuse non-essential cookies
– Withdraw or modify consent at any time

We also honor signals sent via browser-based “Do Not Track” or Global Privacy Control headers where legally required.

11. Children’s Privacy

ruquanbrown.com does not knowingly collect or solicit personal data from children under the age of 13. We take additional measures to protect the privacy of minors, in compliance with the Children’s Online Privacy Protection Act (COPPA). If you become aware that a child under 13 has provided us with personal information without verifiable parental consent, please contact us at [email protected] and we will take immediate steps to delete such information.

12. Policy Updates and Notifications

We reserve the right to modify this Privacy Policy as necessary to reflect changes in practices, legal, or regulatory requirements. Changes will be posted prominently on this page. Where material adjustments are made that impact your rights or data usage, we will notify you via email or on-site notice and request consent where applicable.

You are encouraged to periodically review this policy to remain informed about how ruquanbrown.com protects your information.

13. Contact Information

For any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact:

RuQuan Brown Support Team
Email: [email protected]

Final Statement

ruquanbrown.com is committed to full compliance with all applicable data protection laws, including GDPR and CCPA. Your trust and privacy are of paramount importance to us. If you have any questions regarding your privacy or wish to exercise any of your legal rights, please do not hesitate to reach out to us at [email protected].